.. not only that, she is so much more! She is one of the most caring and honest realtors who genuinely wants to make sure you understand everything. She puts YOU first always. Nicole was there day or night (if she was awake) to reply to every call, text or email and answer any questions I had or to just reassure me of the process whenever needed. She went above and beyond. And trust me, I had a ton of questions & needed a lot of hand holding. She makes sure you are protected and will fight for the very best for you and your family. We appreciate her so much! Thank you again Nicole Pompey and team for this journey we had together. May God always bless you and protect you."
She has helped me buy and sell and both experiences with her were exceptional. You can rely on her to have all your ducks in a row for you, she is very knowledgeable and is always very responsive."
I found her to be very responsive, knowledgeable, and extremely patient. Throughout the process, she maintained the utmost professionalism and courtesy, even amidst the anger, hatred and vitriol that was constantly present from the other party. I really appreciated working with her and would not hesitate again to request her help or to refer her to others.
We have purchased twice and sold twice with her. I constantly recommend Nicole to anyone and everyone I know. She is highly knowledgeable, extremely professional, reliable, but most importantly honest! She got us the home we wanted both purchases and got us above asking price on both of our sales. She is a pleasure to work with, she makes the home buying/selling process EASY and ENJOYABLE!
She was amazing throughout the whole process. She listened to what we wanted and helped us choose a home that would work best for us. She overall made our buying experience stress free and worry free and for that we are thankful and love our home. We would definitely recommend her to anyone looking for a home to buy or sell!
She is professional, courteous and always has your best interest in mind. I recommend you call her FIRST!! Customer Service is her specialty, Nicole is the only Realtor I trust with my investments.
I was HOUNDED by sooo many agents when I had first posted I was interested in finding an agent/home. I chose Nicole because she was the only one to send me a MESSAGE. Very personable in my view, not some generic comment/message on a Facebook page. That is what WON me over. My goal was to find an agent and a lender because I was curious just to see what I could qualify for if anything. I am a first-time home buyer, with no real knowledge with how everything in the real estate / lending market works. I have done research and have been house hunting and researching on my own, however having a great realtor like Nicole and her partner Alex they both taught me a lot about homes, like what to look for, what to avoid, how the real estate market works etc. They showed me maybe a dozen homes or so, and they had no problem driving me around even when it was 50+ miles away and I would do back-to-back visits sometimes. I can’t compare her to other realtors, since I have never had any before however I am so GLAD, I chose her (got lucky). She was so PATIENT with me (too patient at times) with my decision process. She was looking to make sure I was HAPPY and not just looking to make money. She wanted me to be 100% certain in my decision. During escrow she got me everything I wanted in the home even more (fridge, oven, dishwasher was included - which I didn't expect). Any questions feel free to ask.
She is a consummate professional in regard to real estate agents along with the added bonus of her honesty, hard work, dedication, timeliness, and "over-the-top" customer service! Nicole invested countless hours to help us sell our property, and her communication skills with us during this process was exemplary! Nicole steps up to the plate and takes her job seriously, yet she interweaves her talents and knowledge as she invested tireless hours into satisfying our immediate needs! She kept us up to date each and every day during this entire "selling process" including text messaging us (we loved that part). Nicole is very friendly and makes you feel comfortable when talking with her, from the small stuff to the much bigger items. We couldn't have asked for a better agent to help us sell our home! Nicole isn't just an agent; she is a friend and makes you feel like she is part of your family. Our experience with Nicole was above and beyond the "five-star rating" that is listed above! She follows up on everything, checks it twice, keeps you informed, and delivers with satisfaction guaranteed! Why should you choose Nicole? Simple: She is complete in every small detail, very proficient, experienced, educated, and skilled in selling you home. Thanks Nicole - You-re the best!
Throughout the entire process she was professional, knowledgeable, and trustworthy. She took our complete lack of real estate knowledge in stride and answered (honestly and candidly) every dumb question we could come up with. In such a competitive market, it's crucial to be able to tour and make immediate decisions and Nicole was always available when I needed her to be. Not only that but we quickly came to trust her instincts. It's nice to have a well-seasoned realtor who knows what they're doing. She held our hands from the beginning and even referred us to an amazing lender. I’m still in awe at how smoothly everything went & I believe this is due to her contribution. Thank you, Nicole, for helping us achieve a dream that I never thought was possible.
Not only was she very professional and friendly she was an amazing genuine person. Nicole truly cared that I ended up in the best home possible for my family. She went above and beyond to find us our dream home. Anyone looking for a house whether you're starting out or looking for your forever you could not have a better realtor for the job. I not only found a home I gained a friend.
She always kept me posted and answered any of my questions promptly. As a first-time home buyer, I feel extremely lucky to have had Nicole as my agent because the process was not stressful and felt like it went smoothly because of her. I recommend her to all family and friends and would use her again in the future.
As first time Buyers, we had no idea what to expect and if we would even be able to qualify for a home loan. Our rent kept increasing in Orange County and we were scared. A friend of ours referred us to Nicole and reassured us that she genuinely cared and would make sure we were taken care of. Nicole returned my call immediately and we arranged a time to meet so we could talk with a loan person. The whole team was patient and spent time answering our questions and educating us about the real estate market and how they could help us. Their guidance was spot-on and very appreciated. From our first phone call, we really felt like they were looking out for us and they kept reassuring us and helping us to understand what the next steps would be. Their caring and empathetic approach really made us feel safe and comfortable. We soon realized that most of what we saw online was 'too good 2 be true' and they helped explain why online data is so inaccurate and why it's best to get the information directly from your Realtor. Nicole and Alex had extra tools and data that they showed us so we could see on a map what home prices looked like across any mapped area. They also showed us how we could tell when the prices in an area were going to increase, and which areas were going to be up and coming so we wouldn't chase the market and get into bidding wars. By the time we went shopping for homes, we felt like we had just taken a real estate course and had full confidence that this Team would guide us in the right direction. We were also very pleased with the loan officer who worked with us because when our offer was accepted on our new home in Corona, the other Agent told us that it was because Nicole and Alex's team wrote very clean offers and that the loan officer was better than most they had seen and was always ahead of our deadlines. The communication with everyone was amazing! We are so happy that we chose your team!
It was not an easy process and there was so much to it. I had worked with a number of agents I was not happy with. Nicole was always on the ball, always available and I was constantly amazed with her abilities and knowledge her professionalism and expertise in working with not only us but with the lending institution and the seller. She really made this whole endeavor easier considering the difficult process. I would without a doubt and without hesitation work with her again.
I have enjoyed working with her. She took on some, if not all, of the property management work, so I didn't have to drive 100 miles once or twice a week to go check on the property. She has done everything she could to relieve me of work and headaches. Professional. Fun. Funny. Good hearted. Honest. FABULOUS salesperson. Great marketer. Personable. Represents the house well. Charismatic. Good person. She got me two offers within two weeks of putting the property up on the market, after we had 3 months of failed efforts. Advised me well and correctly. Good judgment. Good market sensibilities. Assertive. Gets things done quickly. I would use her again.
Expedient, helpful, and obviously loves helping families find good homes. When we had simple questions that most home buyers should know, she treated us kindly and with the utmost respect. Our process, from bid to buy, was fast and professional. Highly recommend her!
We have used her services prior to this sale and will use her again in the future"
They helped us qualify to get our down payment and closing costs covered! We didn’t even know that was possible. They even got us a free appraisal and they also negotiated all of the repairs we wanted the seller to do! We were referred to Alex and Nicole by friends. You can tell how much they love helping people. They walked us through each step so we wouldn’t be nervous and helped us to understand the process, so we knew what was happening at all times. They aren’t old fashioned and stuck in a territory. They drove 300 miles roundtrip each time we met, and they were present for EVERY inspection and walkthrough!!!! We really felt like they had our backs and we saved so much money!! Seriously, you should call them!
....she helped me find the perfect home from beginning to end!! She definitely knows her stuff and very professional."